Starting today, we’re posting the latest from each cruise line as they release new information.

SEABOURN TO PAUSE GLOBAL CRUISE OPERATIONS FOR AN ADDITIONAL 30 DAYS

SEATTLE, March 30, 2020 – Seabourn, the world’s finest ultra-luxury travel experience, announced today that it will extend the voluntarily pause of global operations for its five cruise ships for an additional 30 days. The 30-day extension includes sailings scheduled to depart through May 14, 2020. The brand had announced an initial 30-day pause in global operations, which took effect on March 14, 2020. The decision is a proactive response to the unpredictable circumstances evolving from the global spread of COVID-19.   Seabourn will be communicating changes to voyages scheduled to depart in the extension window with all booked guests and their travel advisors.  Seabourn guests on impacted voyages will receive a 125% refund of the fare paid in the form of a future cruise credit, which can be applied toward any future cruise through December 31, 2021. For guests who do not opt to choose the 125% future cruise credit, a 100% refund of the monies paid to Seabourn will be reimbursed to the original form of payment. Guests and their travel advisors will be sent communications on how to manage cancellations and desired compensation online. Seabourn asks guests not to call the Reservation Call Center for information about the cancellations due to the possibility of high call volumes and the potential of long on-hold wait times.   For reservations or more information about Seabourn, please contact Seabourn at 1-800-929-9391 or visit www.seabourn.com.

Holland America Line Extends Temporary Pause of its Global Ship Operations for 30 Additional Days

Cruises departing through May 14 are now cancelled   

Seattle, Wash., March 30, 2020 — Due to the continued port closures and travel restrictions surrounding global health concerns, Holland America Line has made the decision to extend its pause of global cruise operations for an additional 30 days, cancelling sailings scheduled to depart through May 14, 2020.

Guests currently booked on cruises from April 14 through May 14 and their travel advisors will receive notification from Holland America Line in the coming days regarding options for selecting either a Future Cruise Credit for 125% of their booking value plus an additional $250 shipboard credit or a full refund.

“As the world addresses global health concerns, travel has come to a temporary standstill as communities take necessary precautions to protect themselves,” said Orlando Ashford, president of Holland America Line.  “All of us at Holland America Line are wishing everyone the best during this unprecedented time.” 

All bookings will automatically be cancelled through May 14. Guests do not need to call to cancel, however, they may visit hollandamerica.com to indicate their preference for a 125% Future Cruise Credit with the bonus $250 shipboard credit or 100% refund. Holland America Line will reimburse cancellation fees for air and other arrangements for travel to and from the cancelled cruise.  (This does not apply to chartered sailings.)

Holland America Line kindly requests that all those booked on cruises from April 14 through May 14 do not call reservations for assistance as hold times are expected to be very long, and their booking will automatically be cancelled over the coming week.

Recognizing the vital role travel advisors play in the success of the cruise industry, Holland America Line will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the Future Cruise Credits when guests rebook.

For more information,contact a travel advisor, call 1-877-SAIL-HAL (1-877-724-5425) or visit hollandamerica.com.