Our Flawless Viking River Cruise Story
Our Summer 2017 trip to Europe brought us back to Viking River Cruises for a 15-day Grand European Tour. It had been a while since we sailed with Viking on the river, recently devoting a lot of time to Viking Ocean Cruises, a travel experience that was inspired by, asked for and the logical next step for Viking. Celebrating 20 years in the river cruising business in 2017, the last decade saw phenomenal growth, fueled in part by the unique design of the massive fleet of new Viking Longships. Now coming back to Viking River Cruises for a first full sailing since sailing the sparkling new Viking Ocean experience, I wondered how it would compare. The experience, in a word: flawless. That’s a descriptive term we rarely use here. When we do, an explanation is required.
In the world of travel, it’s really all about the experience and memories we carry forward. At the end of the day, back home sleeping in our own bed, using our own shower, and in our everyday environment, the unasked question is answered: What are the enduring memories from travel? One of the reasons we embrace and promote the world of cruise travel is the packaging and choreography of it. Get it right and great, life-changing moments happen, bringing us back home with an expanded worldview among other personal benefits. Viking longships transport mostly North American travelers on the waterways of Europe. Recently-built versions of those Viking Longships sail in Russia, the Ukraine, Asia, and Egypt as well. As they do, a carefully timed and planned onboard program details just about every part of the experience.
Example: by the book, when a passenger takes a seat in the dining room of a Viking Longship, the staff has 30 seconds to make a glass of water appear on the table. On that table will be a salt and pepper shaker. Of the two, the salt shaker is always closest to the entry point of that dining room. And so it goes, with every possible detail of the experience defined. Impressive? Sure. Is that what makes for a flawless experience? Not by a long shot.
Also on those Viking Longships are a nimble and experienced crew capable of performing multiple positions. The Program Director is a face most often associated with the experience, and rightfully so: he or she is with passengers every step of the way. Where Viking earns the flawless designation is with those crew members. It is their efforts that put the experience over the top. They are entrusted with the well-being of Viking travelers in a unique way few other travel companies have been able to deliver: they are allowed to think on their own and react accordingly to variable situations.
Throughout our journey, we noted situations and events where the human element of the experience made a difference, purposefully not mentioning Viking staff by name for one gigantic reason: It’s not about an individual here or there who might excel at their particular job at any one given time. The human element of the Viking experience starts at the top and goes all the way down to everyone we come in contact with who is associated in any way with the brand. Every single person.
Example: A selling point of Viking River Cruises is the included tour at every port of call. That part of the deal focuses our attention on what we are there for in the first place: the destinations. The 190 travelers on a Viking Longship are divided up into small groups and assigned a high-quality local guide then off they go on tour. We have had everything from college professors to life-long residents of the area. All cover the bullet point highlights of the place and include their own personal take on events that may have happened in that area. Better yet, they pay attention to individual group members, engaging them along the way. Stop there and we have a win. But that’s not the end of the story.
The night before that tour took place, the longship’s Program Director briefs Viking travelers on the day ahead and any unexpected nuances in the itinerary that might be coming their way. Empowered to deliver the best experience, that Program Director might also decide to offer some variations to the plan based on the makeup of that particular mix of traveler onboard. In addition to the regular tours, an “energetic group” might be offered for those who want to buzz right through the destination highlights. A “leisurely” group could be offered for those who want to go a bit slower and linger along the way. On the scene, at one place on our itinerary, a “late bus” was offered for those who wanted more time at a destination requiring the use of a motor coach.
In other words, on a travel experience self-proclaimed as “the thinking man’s cruise”, the crew is also enabled to think themselves.
Below is everything we have published on this flawless experience and we’re not done yet. There is one more significant piece of this interesting puzzle for you and I to think through and complete. After recently sailing both Viking’s ocean and river offerings, we’re seeing some crossover of style, focus, and direction that looks to be the next chapter in this story. Stay tuned: it might be the most exciting yet.
ChrisCruises- Posted before, during and after sailing
- Happening Now: My Viking Story
- Getting There To Begin My Viking Story Was A Breeze
- The Value In Visiting Life After Living
- Evolving Viking Itineraries Deliver
- The Seriously Addictive Viking Destination Experience
- Getting To Europe For Our Viking River Cruise
- River Cruise Double Down: Reasons Travelers Repeat
- River Graffiti: Art Collected Along The Way
- Unexpected Customizable Options On Your Viking River Cruise
- Joy-Robbing Travelers Not Really Part Of The Viking Experience
- The Impressive Evolution Of Viking River Cruise Dining
- Accuracy Check: Viking Top Of Cologne Tour
- Our Viking River Cruise: One From Each Place [Photos]
- The Value Of Repeating Your Viking River Cruise
- The Cause And Effect Of Viking River Cruises
- Ten Minutes From The Ship: Easing Into International Travel
- Fresh Back From Europe: Your Viking River Cruise Questions Answered
Flickr Photo Albums- just photos, no words: all the images we capture, unedited and free to share or use as you wish with attribution.
- Budapest On The River Danube– two days in a favorite place to begin a number of river cruise itineraries
- Sailing To Vienna- A day of scenic cruising on the way to the Austrian capital
- Demel Vienna– An excellent use of free time provided after your included Viking tour
- A Full Day In Vienna– Overnight In Austria’s Elegant Capital City
- The Viking Daily– The front page of the ship’s daily newsletter, helpful for planning the day
- Cafe Breakfast- The first place food is available every day on a Viking Longship and where early risers meet
- Budapest Ten Minute Walk- Where we went and what we saw within ten minutes from where our ship was docked- images via iPhone
- Viking Longship Ve Ship shots- Various photos of our ship in no apparent order. If they don’t fit anywhere else, they go here
- Welcome Toast To Guests- Usually held on the first full day of sailing, the ship’s program director introduces key department heads and everyone meets the Captain. Something that can be done on a ship of 190 passengers. Also included, the photo of those same people posted in every Viking ship.
- Viking Crew- One of my favorite albums to compile as we travel with Viking, this one hopes to capture the spirit of one of the most seriously differentiating factors in the overall Viking experience.
- In the Restaurant- As the title would indicate, food photos, tablemates and other scenes captured in the ship’s restaurant
- The Library- Titles on hand for the reference and enjoyment of passengers
- Aquavit Dinner- An alternative to dining in the Restaurant
- In The Lounge- A sampling of onboard events that happen in the ship’s lounge, also the place for nightly briefings before dinner
- Labels- Beverages available at the time we sailed onboard as well as any beverages consumed ashore
- Going Through Locks- This itinerary has 67 of them, I have a sampling
- A Day In Melk– scenic cruising then a tour of Melk Abbey before we get lost on the way back
- Other Viking Ships– seen as we sailed, other Viking Longships
- Sailing The Wachau Valley- images of our day scenic cruising through the UNESCO World Heritage Site
- Bamberg Germany with Viking River Cruises
- Sailing to Wurzburg- Scenic Cruising on the Main river
- Sailing To Nuremberg- Scenic cruising at sunset
- Nuremberg, Germany– Our day at the historic World War II site
- Regensburg, Germany– the sausage capital of the world (or so I think)
- Aquavit Lunch– a favorite on Viking Longships
- Wurzberg Germany with Viking River Cruises
- Wertheim Germany- a favorite place to visit any time of the year
- Wertheim In Ten Minutes– after docking and before tours, what we can see in ten minutes, round trip
- Sailing through Frankfurt At Dawn– The Program Director on our Viking Longship said we would pass by Frankfurt at 3:30 in the morning- it was well worth getting up for.
- Sailing To Koblenz- Scenic cruising through one of the most beautiful parts of the world.
- Sailing To Cologne- Scenic cruising was a big part of our tour- we loved every minute of it.
- Koblenz, Germany- a favorite place any time of the year, Koblenz takes on a unique character of its own in the summer.
- Sailing to Braubach- It’s the place where Viking Travelers get off the ship to see one of the stars of the show: Marksburg Castle.
- Marksburg Castle– one of the few untouched by bombing of World War II
- Castles Lecture– Fun facts about all the castles we have seen along the way.
- Taste Of Germany– A themed night in the dining room and on the Aquavit Terrace where Viking travelers have a grand old German time and the ship’s executive chef features fabulous German cuisine.
- Cologne– The included tour of Cologne Germany
- Top of Cologne- An optional tour that proved to be one of the best ever travel experiences.
- River Sunrise- Not as dominant in a day on the river as on an ocean cruise, but a wonderful time of the day nonetheless
- Sailing To Kinderdjik– Scenic cruising on the Rhine
- Kinderdjik 2017– a favorite place in Holland, revisited
Facebook Photo Albums- much like Flickr Photo Albums, the Facebook version features a story and select photos that illustrate the topic, tour or onboard event.
- Budapest, Hungary
- Sailing To Vienna
- Vienna By Any Other Name
- Sailing Through Austria With Viking River Cruises
- To Passau And Beyond With Viking River Cruises
- Wurzburg, Germany for a day
- Bamberg Germany with Viking River Cruises
- Regensburg Germany with Viking River Cruises
- A Lovely Day In Wertheim
- Privileged Access Tour: Top Of Cologne
- More Lovely Scenic Cruising
- Favorite Memories Of Our Viking River Cruise
Instagram Photos– A recap of our daily postings on Instagram
On Tumblr: TheWorldAsLisaSeesIt– One Post Every Day From Lisa’s Point Of View
On Pinterest
One more
As we sailed, locals turned out or stopped what they were doing to see our elegant Viking Longship pass by. One could not help but wonder what it would be like to live in these places and what those people who watched us sail thought of us.
“Once you have traveled, the voyage never ends, but is played out over and over again in the quietest chambers. The mind can never break off from the journey.”
― Pat Conroy
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