Tag: #UnitedInnovation
United Integrates Apple’s New Share Item Location Feature For AirTag
United today announces the integration of Apple’s new Share Item Location feature for AirTag into its mobile app, a move that’s expected to drive a much-improved customer service experience for the fewer than 1% of customers whose bags arrive on Read More …
United Helps Customers Match Aircraft To Wheelchair
More than 20,000 customers who travel with wheelchairs have already used United’s industry-first digital sizing tool since it launched in March 2024, with feedback from those customers helping contribute to a nearly four-point improvement in customer satisfaction scores compared to a year earlier. Read More …
United Plans Largest International Expansion Ever
United Airlines announced the largest international expansion in its history with service to eight new cities. Starting in May 2025, United will launch five new nonstop flights* from its hub in Newark/New York to destinations no other U.S. airline serves including Nuuk, Greenland; Palermo, Italy; Bilbao, Spain; Read More …
United Airlines To Add Free Starlink Service
United today set a new standard of inflight connectivity by signing the industry’s largest agreement of its kind with SpaceX to bring Starlink’s fast, reliable Wi-Fi service to the airline’s mainline and regional aircraft fleet, for free. United customers will soon enjoy the Read More …